Connect Respond.io and CallHub to Build Intelligent Automations

Choose a Trigger

Respond.io

When this happens...

Choose an Action

CallHub

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Ready to use Respond.io and CallHub automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact created.

Agent Activates Account

Agent Activates Account

Runs when Agent Activates Account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

Request a new Trigger for Respond.io

Do thisActions

Action is the task that follows automatically within your Respond.io integrations.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Add Comment

Add Comment

Adds a comment to a conversation

Add Space Tag

Add Space Tag

Adds a space tag

Add Tags

Add Tags

Add tags for a contact

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Frequently Asked Questions

How do I start an integration between Respond.io and CallHub?

To start, connect both your Respond.io and CallHub accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in CallHub (or vice versa).

Can we customize how data from Respond.io is recorded in CallHub?

Absolutely. You can customize how Respond.io data is recorded in CallHub. This includes choosing which data fields go into which fields of CallHub, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Respond.io and CallHub?

The data sync between Respond.io and CallHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Respond.io to CallHub?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Respond.io and CallHub?

Yes, you can set conditional logic to control the flow of data between Respond.io and CallHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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