Connect Respond.io and Pure Chat to Build Intelligent Automations

Choose a Trigger

Respond.io

When this happens...

Choose an Action

Pure Chat

Automatically do this!

Enable Integrations or automations with these events of Respond.io and Pure Chat

Enable Integrations or automations with these events of Respond.io and Pure Chat

Triggers

New Contact

New Contact

Triggers when new contact created.

Request a new Trigger for Respond.io

Actions

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Add Comment

Add Comment

Adds a comment to a conversation

Add Space Tag

Add Space Tag

Adds a space tag

Add Tags

Add Tags

Add tags for a contact

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Frequently Asked Questions

How do I start an integration between Respond.io and Pure Chat?

To start, connect both your Respond.io and Pure Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Pure Chat (or vice versa).

Can we customize how data from Respond.io is recorded in Pure Chat?

Absolutely. You can customize how Respond.io data is recorded in Pure Chat. This includes choosing which data fields go into which fields of Pure Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Respond.io and Pure Chat?

The data sync between Respond.io and Pure Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Respond.io to Pure Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Respond.io and Pure Chat?

Yes, you can set conditional logic to control the flow of data between Respond.io and Pure Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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Pure Chat

About Pure Chat

Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!

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