To start, connect both your reviewrail and instantcustomer accounts to viaSocket. Once connected, you can set up a workflow where an event in reviewrail triggers actions in instantcustomer (or vice versa).

Absolutely. You can customize how reviewrail data is recorded in instantcustomer. This includes choosing which data fields go into which fields of instantcustomer, setting up custom formats, and filtering out unwanted information.

The data sync between reviewrail and instantcustomer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.