Connect Ricky and SMSFactor
Integrate Ricky with SMSFactor to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send SMS via SMS Factor when New Contact Created in Ricky
Retrieve Message History from SMSFactor when New Contact Created in Ricky
Create SMS List in SMSFactor when New Contact Created in Ricky
Create SMS Template in SMSFactor when New Contact Created in Ricky
Create Account in SMSFactor when New Contact Created in Ricky
Popular Ricky + SMSFactor flows
Start from a real workflow other teams are already running.
Choose a trigger
Ricky
When this happens...
New Contact Created
Updated Contact
Choose an action
SMSFactor
Automatically do this!
Send SMS
Retrieve Message History
Create SMS List
Create SMS Template
Create Account
Send SMS via SMS Factor when New Contact Created in Ricky
Use this flowRetrieve Message History from SMSFactor when New Contact Created in Ricky
Use this flowCreate SMS List in SMSFactor when New Contact Created in Ricky
Use this flowCreate SMS Template in SMSFactor when New Contact Created in Ricky
Use this flowCreate Account in SMSFactor when New Contact Created in Ricky
Use this flowSend SMS via SMS Factor when Updated Contact in Ricky
Use this flowRetrieve Message History from SMSFactor when Updated Contact in Ricky
Use this flowCreate SMS List in SMSFactor when Updated Contact in Ricky
Use this flowCreate SMS Template in SMSFactor when Updated Contact in Ricky
Use this flowCreate Account in SMSFactor when Updated Contact in Ricky
Use this flowSupported Triggers & Actions
Everything you can automate between Ricky and SMSFactor.
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact Created
Runs when a contact is created in Ricky, by the API or with their first message.
Updated Contact
Runs when a contact's fields, tags or custom values are saved.
Do thisActions
Action is the task that follows automatically within your Ricky integrations.
Find Contacts
Find contacts by text, tag, owner, stage or channel, or get one contact by ID.
Add Note to Contact
Append a note to a contact, after its current notes.
Update Contact
Update the chosen details of a contact; fields you leave empty stay unchanged.
Create Contact
Create a CRM contact with name, email, phone, address, owner, tags and custom fields.
Update Contact Tags
Add or remove tags on one or more contacts (up to 100) without touching their other tags.
Send SMS
Send a text message to a recipient, with optional scheduling, sender name, message type, and custom SMS ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,300+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Ricky and SMSFactor free
No credit card required. Set up your first workflow in minutes.
About Ricky
Ricky is an AI customer-service platform that answers WhatsApp, Instagram, Messenger and web chat in a shared inbox, with AI agents, a contact CRM, templates and broadcasts.
Learn more
About SMSFactor
SMSFactor is an online platform allowing you to send professional SMS to your clients/patients.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Ricky and SMSFactor accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ricky and SMSFactor as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SMSFactor. No coding required.
Yes. You can set up a workflow where Ricky triggers actions in SMSFactor, and a separate workflow where SMSFactor triggers actions in Ricky. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ricky and SMSFactor. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ricky and SMSFactor integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
