Integrations RingCentral Helpcrunch
RingCentral + Helpcrunch

Connect RingCentral and Helpcrunch to Build Intelligent Automations

Choose a Trigger

RingCentral

When this happens...

Choose an Action

Helpcrunch

Automatically do this!

Enable Integrations or automations with these events of RingCentral and Helpcrunch

Enable Integrations or automations with these events of RingCentral and Helpcrunch

Actions

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Create Contact

Create Contact

Create an Contact

Add Tag to Customer

Add Tag to Customer

Add a Tag to Customer.

Request a new Action for RingCentral

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Frequently Asked Questions

How do I start an integration between RingCentral and Helpcrunch?

To start, connect both your RingCentral and Helpcrunch accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Helpcrunch (or vice versa).

Can we customize how data from RingCentral is recorded in Helpcrunch?

Absolutely. You can customize how RingCentral data is recorded in Helpcrunch. This includes choosing which data fields go into which fields of Helpcrunch, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and Helpcrunch?

The data sync between RingCentral and Helpcrunch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to Helpcrunch?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and Helpcrunch?

Yes, you can set conditional logic to control the flow of data between RingCentral and Helpcrunch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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