Connect RingCentral and Slack to Build Intelligent Automations

Choose a Trigger

RingCentral

When this happens...

Choose an Action

Slack

Automatically do this!

Ready to use RingCentral and Slack automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Arrives

New Message Arrives

Runs when new message arrives

New User Joined or Updated in Your Org

New User Joined or Updated in Your Org

Triggers when a new user join workspace.

New Message Posted

New Message Posted

Runs when new message posted.

New Thread Message

New Thread Message

Runs when new thread message

New member join/leave or updated in channel

New member join/leave or updated in channel

Triggers when a user joins, leaves, or updates their profile in the selected Slack channel.

New Mention

New Mention

Runs when someone mentions your Slack app or user in a channel you belong to.

Request a new Trigger for RingCentral

Do thisActions

Action is the task that follows automatically within your RingCentral integrations.

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Send Message

Send Message

Post or schedule a message

Send Interactive Messages

Send Interactive Messages

Collect approval or form responses

Send Block/buttons/Intractive message using AI

Send Block/buttons/Intractive message using AI

Send Block, buttons, or slack form using AI

View_open BlockKit Modal using JSON

View_open BlockKit Modal using JSON

Open Model as a response or any BlockKit action

Chat_update slack block or message using messageTs

Chat_update slack block or message using messageTs

Update your open or any other chat message using messageTs

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Step by step guides to integrate RingCentral and Slack

Frequently Asked Questions

How do I start an integration between RingCentral and Slack?

To start, connect both your RingCentral and Slack accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Slack (or vice versa).

Can we customize how data from RingCentral is recorded in Slack?

Absolutely. You can customize how RingCentral data is recorded in Slack. This includes choosing which data fields go into which fields of Slack, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and Slack?

The data sync between RingCentral and Slack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to Slack?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and Slack?

Yes, you can set conditional logic to control the flow of data between RingCentral and Slack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Slack

About Slack

Slack is a team Communication Platform. Focused on chat, apps and working with bots.

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