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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Run
Runs when new run is created
New Task
Runs when new task is created
Run Finished
Runs when Run Finishes
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Roborabbit integrations.
Create Run
Start a run for a task to execute its automation.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
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Frequently Asked Questions
To start, connect both your Roborabbit and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Roborabbit triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Roborabbit data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Roborabbit and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Roborabbit and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Roborabbit
Roborabbit is an innovative platform designed to streamline automation processes, enhancing productivity and efficiency for users across various industries.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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