Connect RotaCloud and Superchat to Build Intelligent Automations

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RotaCloud

When this happens...

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Superchat

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Do thisActions

Action is the task that follows automatically within your RotaCloud integrations.

Update User

Update User

Update an existing user by user id

Delete a User

Delete a User

Delete an existing user by user id

Create Shift

Create Shift

Creates a shift within RotaCloud.

Create Role

Create Role

Creates a role within RotaCloud.

Create Location

Create Location

Creates a location within RotaCloud.

Create Leave

Create Leave

Creates leave within RotaCloud.

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Frequently Asked Questions

How do I start an integration between RotaCloud and Superchat?

To start, connect both your RotaCloud and Superchat accounts to viaSocket. Once connected, you can set up a workflow where an event in RotaCloud triggers actions in Superchat (or vice versa).

Can we customize how data from RotaCloud is recorded in Superchat?

Absolutely. You can customize how RotaCloud data is recorded in Superchat. This includes choosing which data fields go into which fields of Superchat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RotaCloud and Superchat?

The data sync between RotaCloud and Superchat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RotaCloud to Superchat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RotaCloud and Superchat?

Yes, you can set conditional logic to control the flow of data between RotaCloud and Superchat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RotaCloud

About RotaCloud

Automate and streamline your staff scheduling and time management with RotaCloud integration.

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Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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