Connect ruby and Zonka Feedback to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between ruby and Zonka Feedback?

To start, connect both your ruby and Zonka Feedback accounts to viaSocket. Once connected, you can set up a workflow where an event in ruby triggers actions in Zonka Feedback (or vice versa).

Can we customize how data from ruby is recorded in Zonka Feedback?

Absolutely. You can customize how ruby data is recorded in Zonka Feedback. This includes choosing which data fields go into which fields of Zonka Feedback, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ruby and Zonka Feedback?

The data sync between ruby and Zonka Feedback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ruby to Zonka Feedback?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ruby and Zonka Feedback?

Yes, you can set conditional logic to control the flow of data between ruby and Zonka Feedback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

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About ruby

Ruby provides small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences.

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Zonka Feedback

About Zonka Feedback

Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.

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