Connect Runo CRM and Darwin CX to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Runo CRM and Darwin CX?

To start, connect both your Runo CRM and Darwin CX accounts to viaSocket. Once connected, you can set up a workflow where an event in Runo CRM triggers actions in Darwin CX (or vice versa).

Can we customize how data from Runo CRM is recorded in Darwin CX?

Absolutely. You can customize how Runo CRM data is recorded in Darwin CX. This includes choosing which data fields go into which fields of Darwin CX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Runo CRM and Darwin CX?

The data sync between Runo CRM and Darwin CX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Runo CRM to Darwin CX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Runo CRM and Darwin CX?

Yes, you can set conditional logic to control the flow of data between Runo CRM and Darwin CX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.