To start, connect both your sailpoint and helpjuice accounts to viaSocket. Once connected, you can set up a workflow where an event in sailpoint triggers actions in helpjuice (or vice versa).

Absolutely. You can customize how sailpoint data is recorded in helpjuice. This includes choosing which data fields go into which fields of helpjuice, setting up custom formats, and filtering out unwanted information.

The data sync between sailpoint and helpjuice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.