Connect Sales Play and BoldDesk to Build Intelligent Automations

Choose a Trigger

Sales Play

When this happens...

Choose an Action

BoldDesk

Automatically do this!

Enable Integrations or automations with these events of Sales Play and BoldDesk

Enable Integrations or automations with these events of Sales Play and BoldDesk

Actions

Find Categories

Find Categories

Find the list of categories from SalesPlay POS.

Create or update a category

Create or update a category

create or update a category from SalesPlay POS.

Find Products

Find Products

Find products available in SalesPlay POS.

Create or update a SingleProduct

Create or update a SingleProduct

Create or update a SingleProduct in sales play.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

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Frequently Asked Questions

How do I start an integration between Sales Play and BoldDesk?

To start, connect both your Sales Play and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Sales Play triggers actions in BoldDesk (or vice versa).

Can we customize how data from Sales Play is recorded in BoldDesk?

Absolutely. You can customize how Sales Play data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Sales Play and BoldDesk?

The data sync between Sales Play and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Sales Play to BoldDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Sales Play and BoldDesk?

Yes, you can set conditional logic to control the flow of data between Sales Play and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Sales Play

About Sales Play

SalesPlay is a comprehensive cloud-based point of sale (POS) system designed to streamline sales processes, manage inventory, and enhance customer experiences. Ideal for businesses of all sizes, SalesPlay offers robust features including real-time sales tracking, detailed reporting, and seamless integration with various payment gateways.

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BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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