Connect Salesforce and AI21 Labs to Build Intelligent Automations

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When this happens...

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when a new Contact is created.

New Lead

New Lead

Triggers when a new Lead is created.

New Record

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

New Case Attachment

New Case Attachment

Triggers when a new Attachment is added to a case.

New Task

New Task

Triggers when a new task is created.

Do thisActions

Action is the task that follows automatically within your Salesforce integrations.

Add Contact to Campaign

Add Contact to Campaign

Adds an existing contact to an existing campaign.

Add Lead to Campaign

Add Lead to Campaign

Adds an existing lead to an existing campaign.

Create Attachment

Create Attachment

Creates a new attachment (max 25MB).

Create Contact

Create Contact

Creates a new contact.

Create Note

Create Note

Creates a new note and links it to a parent record

Update Contact

Update Contact

Updates an existing contact in Salesforce.

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Frequently Asked Questions

How do I start an integration between Salesforce and AI21 Labs?

To start, connect both your Salesforce and AI21 Labs accounts to viaSocket. Once connected, you can set up a workflow where an event in Salesforce triggers actions in AI21 Labs (or vice versa).

Can we customize how data from Salesforce is recorded in AI21 Labs?

Absolutely. You can customize how Salesforce data is recorded in AI21 Labs. This includes choosing which data fields go into which fields of AI21 Labs, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Salesforce and AI21 Labs?

The data sync between Salesforce and AI21 Labs typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Salesforce to AI21 Labs?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Salesforce and AI21 Labs?

Yes, you can set conditional logic to control the flow of data between Salesforce and AI21 Labs. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Salesforce

About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) platform that provides businesses with tools to manage customer interactions, sales processes, and marketing campaigns. It offers a comprehensive suite of applications for sales, service, marketing, and more, enabling organizations to streamline operations and enhance customer engagement.

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AI21 Labs

About AI21 Labs

AI21 Labs is a leading innovator in artificial intelligence, specializing in advanced language models and AI-driven solutions. Their cutting-edge technology empowers businesses and developers to enhance productivity and creativity through natural language processing.

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