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Frequently Asked Questions

How do I start an integration between salesoptima and Nicereply?

To start, connect both your salesoptima and Nicereply accounts to viaSocket. Once connected, you can set up a workflow where an event in salesoptima triggers actions in Nicereply (or vice versa).

Can we customize how data from salesoptima is recorded in Nicereply?

Absolutely. You can customize how salesoptima data is recorded in Nicereply. This includes choosing which data fields go into which fields of Nicereply, setting up custom formats, and filtering out unwanted information.

How often does the data sync between salesoptima and Nicereply?

The data sync between salesoptima and Nicereply typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from salesoptima to Nicereply?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between salesoptima and Nicereply?

Yes, you can set conditional logic to control the flow of data between salesoptima and Nicereply. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

salesoptima

About salesoptima

SalesOptima is an online Customer Relationship Management (CRM) service that conveniently enables you to organize, manage, and nurture your customer contacts in the office or on the go.

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Nicereply

About Nicereply

Nicereply is a customer feedback management tool that helps companies collect, analyze, and act on customer feedback to improve service quality and customer satisfaction.

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