
When this happens...
New Inbound Message Arrives
Message Delivery Status Changes

Automatically do this!
Resolve Incident
Add Incident Comment
Acknowledge Incident
Create Incident
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new inbound message arrives.
Runs when Message Delivery Status Changes
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Action is the task that follows automatically within your SandeshChat integrations.
Send a SandeshChat template message to a recipient's phone number.
Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.
Mark an incident as resolved
Post a comment on an incident
Acknowledge an incident
Create a new incident

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To start, connect both your SandeshChat and Better Stack accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in Better Stack (or vice versa).
Absolutely. You can customize how SandeshChat data is recorded in Better Stack. This includes choosing which data fields go into which fields of Better Stack, setting up custom formats, and filtering out unwanted information.
The data sync between SandeshChat and Better Stack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SandeshChat and Better Stack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.
Learn MoreBetter Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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