Integrations SandeshChat deskdirector
SandeshChat + deskdirector

Connect SandeshChat and deskdirector to Build Intelligent Automations

Choose a Trigger

SandeshChat

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Choose an Action

deskdirector

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Enable Integrations or automations with these events of SandeshChat and deskdirector

Enable Integrations or automations with these events of SandeshChat and deskdirector

Actions

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

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Frequently Asked Questions

How do I start an integration between SandeshChat and deskdirector?

To start, connect both your SandeshChat and deskdirector accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in deskdirector (or vice versa).

Can we customize how data from SandeshChat is recorded in deskdirector?

Absolutely. You can customize how SandeshChat data is recorded in deskdirector. This includes choosing which data fields go into which fields of deskdirector, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SandeshChat and deskdirector?

The data sync between SandeshChat and deskdirector typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SandeshChat to deskdirector?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SandeshChat and deskdirector?

Yes, you can set conditional logic to control the flow of data between SandeshChat and deskdirector. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SandeshChat

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

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deskdirector

About deskdirector

DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.

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