Full list

Supported Triggers & Actions

Everything you can automate between SandeshChat and Retell AI.

When this happensTriggers

A trigger is an event that starts a workflow.

New Inbound Message Arrives

New Inbound Message Arrives

Runs when new inbound message arrives.

Message Delivery Status Changes

Message Delivery Status Changes

Runs when Message Delivery Status Changes

Request a new Trigger for SandeshChat

Do thisActions

Action is the task that follows automatically within your SandeshChat integrations.

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Get an Agent

Get an Agent

Retrieve details of a specific agent.

Create a Phone Number

Create a Phone Number

Buys a new phone number and binds agents.

Make a Phone Call

Make a Phone Call

Create a new outbound phone call

Get a Call

Get a Call

Retrieves all call details.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations SandeshChat
SandeshChat + Retell AI
SandeshChat logo

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

Learn more
Integrations Retell AI
Retell AI + SandeshChat
Retell AI logo

About Retell AI

Retell AI is a cutting-edge platform that leverages artificial intelligence to transform and enhance storytelling experiences. It offers tools and features that allow users to create, edit, and optimize narratives, making it ideal for content creators, marketers, and educators looking to engage their audience with compelling stories.

Learn more

Frequently Asked Questions

How do I connect SandeshChat and Retell AI?

Sign up for a free viaSocket account, then authorize both your SandeshChat and Retell AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SandeshChat and Retell AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SandeshChat to Retell AI?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Retell AI. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SandeshChat triggers actions in Retell AI, and a separate workflow where Retell AI triggers actions in SandeshChat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SandeshChat and Retell AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SandeshChat and Retell AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.