Connect SandeshChat and Totango to Build Intelligent Automations

Choose a Trigger

SandeshChat

When this happens...

Choose an Action

Totango

Automatically do this!

Enable Integrations or automations with these events of SandeshChat and Totango

Enable Integrations or automations with these events of SandeshChat and Totango

Actions

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

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Frequently Asked Questions

How do I start an integration between SandeshChat and Totango?

To start, connect both your SandeshChat and Totango accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in Totango (or vice versa).

Can we customize how data from SandeshChat is recorded in Totango?

Absolutely. You can customize how SandeshChat data is recorded in Totango. This includes choosing which data fields go into which fields of Totango, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SandeshChat and Totango?

The data sync between SandeshChat and Totango typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SandeshChat to Totango?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SandeshChat and Totango?

Yes, you can set conditional logic to control the flow of data between SandeshChat and Totango. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SandeshChat

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

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Totango

About Totango

Totango is a Customer Engagement Management platform.

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