
When this happens...
New Event
Event Canceled
Rescheduled Event

Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new event is created
Trigger when an event is canceled
Trigger when an event is rescheduled.
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Action is the task that follows automatically within your Savvycal integrations.
Get existing account user details
Get a list of your events scheduled via SavvyCal.
Get a list of scheduling links.
Get a list of all canonical zones in the time zone database.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".

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To start, connect both your Savvycal and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Savvycal triggers actions in Groove (or vice versa).
Absolutely. You can customize how Savvycal data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Savvycal and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Savvycal and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Savvycal is a scheduling tool designed to make it easy for users to find mutually agreeable times for meetings. It offers a user-friendly interface and integrates with various calendar systems to streamline the scheduling process.
Learn MoreGroove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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