Integrations Scale InvGate Service Desk
Scale + InvGate Service Desk

Connect Scale and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Scale

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of Scale and InvGate Service Desk

Enable Integrations or automations with these events of Scale and InvGate Service Desk

Actions

Get Tasks

Get Tasks

Retrieve all the tasks for given project.

Create Batch

Create Batch

Create a new batch in a project to group related tasks for processing.

Pause Batch

Pause Batch

Pause processing of an in-progress Batch. Only unstarted tasks will be paused.

Resume Batch

Resume Batch

Resume processing of a paused Batch. Previously paused tasks will be resumed.

Finalize a batch

Finalize a batch

Mark a Scale batch as complete so no new tasks can be added.

Cancel Batch

Cancel Batch

Cancel processing of a Batch. Unstarted tasks will be cancelled. Completed batches cannot be cancelled.

Request a new Action for Scale

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Frequently Asked Questions

How do I start an integration between Scale and InvGate Service Desk?

To start, connect both your Scale and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Scale triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Scale is recorded in InvGate Service Desk?

Absolutely. You can customize how Scale data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Scale and InvGate Service Desk?

The data sync between Scale and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Scale to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Scale and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Scale and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Scale

About Scale

Scale provides advanced AI-driven solutions for data labeling and annotation, helping businesses streamline their machine learning workflows.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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