Connect Sendlane and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Sendlane integrations.
Subscribe a Contact
Subscribe a contact by its email ID.
Unsubscribe a Contact
Unsubscribe a contact by its email ID
Delete a Contact
Delete a Contact by its email id
Get a Contact Detail
Get a contact detail by its email id
Create a List
Create a list and specify sender's profile detail
Update a List
Update a list from the list ID
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Frequently Asked Questions
To start, connect both your Sendlane and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Sendlane triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Sendlane data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Sendlane and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sendlane and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Sendlane
Sendlane is an email marketing service that provides businesses with tools to create and send email campaigns, automate marketing processes, and analyze email engagement. It's designed to help improve customer communication and drive sales.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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