Integrations ServiceBell Speechmatics
ServiceBell + Speechmatics

Connect ServiceBell and Speechmatics to Build Intelligent Automations

Choose a Trigger

ServiceBell

When this happens...

Choose an Action

Speechmatics

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Enable Integrations or automations with these events of ServiceBell and Speechmatics

Enable Integrations or automations with these events of ServiceBell and Speechmatics

Triggers

New Job

New Job

Triggered when a new job is created in speechmatics.

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Actions

Get Job

Get Job

Get job details, including progress and any error reports.

Create Job

Create Job

Create a new job.

Get the usage statistics

Get the usage statistics

Get the usage statistics of speechmatics.

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Frequently Asked Questions

How do I start an integration between ServiceBell and Speechmatics?

To start, connect both your ServiceBell and Speechmatics accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceBell triggers actions in Speechmatics (or vice versa).

Can we customize how data from ServiceBell is recorded in Speechmatics?

Absolutely. You can customize how ServiceBell data is recorded in Speechmatics. This includes choosing which data fields go into which fields of Speechmatics, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceBell and Speechmatics?

The data sync between ServiceBell and Speechmatics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceBell to Speechmatics?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceBell and Speechmatics?

Yes, you can set conditional logic to control the flow of data between ServiceBell and Speechmatics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceBell

About ServiceBell

ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.

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Speechmatics

About Speechmatics

Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.

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