Integrations ServiceNow Google Chat
ServiceNow + Google Chat

Connect ServiceNow and Google Chat to Build Intelligent Automations

Choose a Trigger

ServiceNow

When this happens...

Choose an Action

Google Chat

Automatically do this!

Enable Integrations or automations with these events of ServiceNow and Google Chat

Enable Integrations or automations with these events of ServiceNow and Google Chat

Triggers

New Message

New Message

Trigger when a new message received/sent in google chat space.

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Actions

Send Message

Send Message

Sends a message to a specified Google Chat space.

Create a Card Message

Create a Card Message

create a card message to a specified Google Chat space.

List all Messages

List all Messages

Retrieve a list of messages .

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Frequently Asked Questions

How do I start an integration between ServiceNow and Google Chat?

To start, connect both your ServiceNow and Google Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in Google Chat (or vice versa).

Can we customize how data from ServiceNow is recorded in Google Chat?

Absolutely. You can customize how ServiceNow data is recorded in Google Chat. This includes choosing which data fields go into which fields of Google Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceNow and Google Chat?

The data sync between ServiceNow and Google Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceNow to Google Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceNow and Google Chat?

Yes, you can set conditional logic to control the flow of data between ServiceNow and Google Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceNow

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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Google Chat

About Google Chat

Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.

Learn More