Connect ServiceNow and My Dukaan to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for ServiceNow
Choose an Action
Automatically do this!
Add Customer
Get all Orders
Create Category
Add Product
Create Discount Coupon
Create Warehouse
Create a Customer Tag
Search Product
Search Category
Get all Inventory Products
Ready to use ServiceNow and My Dukaan automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your ServiceNow integrations.
Create Service Catalog Request
Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.
Add Customer
Add a new customer to your store (requires an email or mobile number).
Get all Orders
Get a list of orders.
Create Category
Add a new product category to your store.
Add Product
Add a product to your Dukaan store.
Create Discount Coupon
Create a coupon customers can apply at checkout.
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Frequently Asked Questions
To start, connect both your ServiceNow and My Dukaan accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in My Dukaan (or vice versa).
Absolutely. You can customize how ServiceNow data is recorded in My Dukaan. This includes choosing which data fields go into which fields of My Dukaan, setting up custom formats, and filtering out unwanted information.
The data sync between ServiceNow and My Dukaan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ServiceNow and My Dukaan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ServiceNow
ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.
Learn MoreAbout My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn More
