Connect ServiceNow and Simplesat to Build Intelligent Automations

Choose a Trigger

ServiceNow

When this happens...

Choose an Action

Simplesat

Automatically do this!

Enable Integrations or automations with these events of ServiceNow and Simplesat

Enable Integrations or automations with these events of ServiceNow and Simplesat

Actions

Create Service Catalog Request

Create Service Catalog Request

Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.

Get Surveys

Get Surveys

Get surveys in simplesat.

List Questions

List Questions

Get a questions in Simplesat.

Upsert Customer

Upsert Customer

Upserts a customer. Will update existing customer if a customer with the same email address is found. Otherwise will create a new customer.

Create Member

Create Member

Create a new team member in simplesat

Update Customer

Update Customer

Update a customer by ID.

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Frequently Asked Questions

How do I start an integration between ServiceNow and Simplesat?

To start, connect both your ServiceNow and Simplesat accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceNow triggers actions in Simplesat (or vice versa).

Can we customize how data from ServiceNow is recorded in Simplesat?

Absolutely. You can customize how ServiceNow data is recorded in Simplesat. This includes choosing which data fields go into which fields of Simplesat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceNow and Simplesat?

The data sync between ServiceNow and Simplesat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceNow to Simplesat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceNow and Simplesat?

Yes, you can set conditional logic to control the flow of data between ServiceNow and Simplesat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceNow

About ServiceNow

ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.

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Simplesat

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.

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