To start, connect both your servicepro and facilitybot accounts to viaSocket. Once connected, you can set up a workflow where an event in servicepro triggers actions in facilitybot (or vice versa).

Absolutely. You can customize how servicepro data is recorded in facilitybot. This includes choosing which data fields go into which fields of facilitybot, setting up custom formats, and filtering out unwanted information.

The data sync between servicepro and facilitybot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.