Connect SerwerSMS and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Message Received
New Message Sent
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of SerwerSMS and Zendesk Chat
Enable Integrations or automations with these events of SerwerSMS and Zendesk Chat
Triggers
New Message Received
Triggers when a new message is received.
New Message Sent
Triggers when a new message is sent.
Actions
Add Phone Number to Blacklist
Add a phone number to the blacklist to prevent it from receiving SMS.
Add Contact
Add a new contact.
Send SMS
Send message SMS.
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Frequently Asked Questions
To start, connect both your SerwerSMS and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in SerwerSMS triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how SerwerSMS data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between SerwerSMS and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SerwerSMS and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SerwerSMS
SerwerSMS is a comprehensive platform for managing SMS communication, offering tools for sending bulk messages, notifications, and marketing campaigns. It is designed to enhance customer engagement and streamline communication processes.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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