Integrations Shipday Gainsight Customer Communities
Shipday + Gainsight Customer Communities

Connect Shipday and Gainsight Customer Communities to Build Intelligent Automations

Choose a Trigger

Shipday

When this happens...

Choose an Action

Gainsight Customer Communities

Automatically do this!

Enable Integrations or automations with these events of Shipday and Gainsight Customer Communities

Enable Integrations or automations with these events of Shipday and Gainsight Customer Communities

Actions

Insert Order

Insert Order

Schedule a New Order.

Search Order

Search Order

Search order by email and phone number.

Delete Order

Delete Order

Delete Order By Id

Add Carrier

Add Carrier

Adds a new Carrier .

Delete Carrier

Delete Carrier

Delete a Carrier

Edit Order

Edit Order

Update your Order

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Frequently Asked Questions

How do I start an integration between Shipday and Gainsight Customer Communities?

To start, connect both your Shipday and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Shipday triggers actions in Gainsight Customer Communities (or vice versa).

Can we customize how data from Shipday is recorded in Gainsight Customer Communities?

Absolutely. You can customize how Shipday data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Shipday and Gainsight Customer Communities?

The data sync between Shipday and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Shipday to Gainsight Customer Communities?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Shipday and Gainsight Customer Communities?

Yes, you can set conditional logic to control the flow of data between Shipday and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Shipday

About Shipday

Shipday is an all-in-one delivery management platform that helps local businesses plan routes, dispatch drivers, and provide real-time order tracking with automated SMS ETAs. It supports both in-house and third‑party delivery workflows, integrates with ecommerce and POS platforms, and offers AI-powered dispatch and route optimization to speed up last‑mile deliveries.

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Gainsight Customer Communities

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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