Connect Shippo and Userback
Integrate Shippo with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Shippo + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
Shippo
When this happens...
New Order
New Shipping Label
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Order in Shippo
Use this flowList Projects in Userback when New Order in Shippo
Use this flowCreate a Feedback in Userback when New Order in Shippo
Use this flowList Comments from a Feedback from Userback when New Order in Shippo
Use this flowList Members from Userback when New Order in Shippo
Use this flowList SessionRecordings in Userback when New Order in Shippo
Use this flowList Feedback from Userback when New Shipping Label in Shippo
Use this flowList Projects in Userback when New Shipping Label in Shippo
Use this flowCreate a Feedback in Userback when New Shipping Label in Shippo
Use this flowList Comments from a Feedback from Userback when New Shipping Label in Shippo
Use this flowSupported Triggers & Actions
Everything you can automate between Shippo and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
New Order
Triggers when a new order is created in Shippo.
New Shipping Label
Trigger when a new shipping label is created.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Shippo integrations.
Search Orders
Get a list of orders that match your filters, such as status, date range, or store.
Create Shipping Order
Creates a new shipping order in Shippo.
Find Shipping Label
Gets a shipping label by label ID or by searching with filters.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Shippo
Shippo's API standardizes carrier processes and streamlines the complexities of shipping, so you can offer a best-in-class solution without the upkeep.
Learn more
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Shippo and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Shippo and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Shippo triggers actions in Userback, and a separate workflow where Userback triggers actions in Shippo. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Shippo and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Shippo and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
