Connect Shippo and Userback to Build Intelligent Automations
Choose a Trigger
When this happens...
New Order
New Shipping Label
Choose an Action
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
Ready to use Shippo and Userback automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Order
Triggers when a new order is created in Shippo.
New Shipping Label
Trigger when a new shipping label is created.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Shippo integrations.
Search Orders
Get a list of orders that match your filters, such as status, date range, or store.
Create Shipping Order
Creates a new shipping order in Shippo.
Find Shipping Label
Gets a shipping label by label ID or by searching with filters.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
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Frequently Asked Questions
To start, connect both your Shippo and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Shippo triggers actions in Userback (or vice versa).
Absolutely. You can customize how Shippo data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between Shippo and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Shippo and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Shippo
Shippo's API standardizes carrier processes and streamlines the complexities of shipping, so you can offer a best-in-class solution without the upkeep.
Learn MoreAbout Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn More
