Integrate Shiptheory with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List campaigns in Customer when New Shipment in Shiptheory
Create manual segment in Customer when New Shipment in Shiptheory
Delete a segment in Customer when New Shipment in Shiptheory
Create Product in Shiptheory when Customer Events from Customer.io
Create Shipment with Shiptheory when Customer Events from Customer.io
Start from a real workflow other teams are already running.
Shiptheory
When this happens...
New Shipment
Customer.io
Automatically do this!
List campaigns
Create manual segment
Delete a segment
List campaigns in Customer when New Shipment in Shiptheory
Use this flowCreate manual segment in Customer when New Shipment in Shiptheory
Use this flowDelete a segment in Customer when New Shipment in Shiptheory
Use this flowCreate Product in Shiptheory when Customer Events from Customer.io
Use this flowCreate Shipment with Shiptheory when Customer Events from Customer.io
Use this flowCreate a Tag in Shiptheory when Customer Events from Customer.io
Use this flowUpdate a Tag in Shiptheory when Customer Events from Customer.io
Use this flowUpdate a Product in Shiptheory when Customer Events from Customer.io
Use this flowCreate Product in Shiptheory when Email Events in Customer
Use this flowCreate Shipment with Shiptheory when Email Events in Customer
Use this flowEverything you can automate between Shiptheory and Customer.io.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new shipment is created.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Action is the task that follows automatically within your Shiptheory integrations.
Add's a new product in shiptheory.
Create's a new shipment.
Create a single tag in your Shiptheory account.
Update a single tag by ID.
Update an existing product in shiptheory.
Returns a list of all of your collections, including the name and schema for each collection.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Automate your shipping processes for greater efficiency and reliability by integrating with Shiptheory. Access various carrier APIs to streamline your shipping operations and ensure smooth delivery management.
Learn moreCustomer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSign up for a free viaSocket account, then authorize both your Shiptheory and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Shiptheory and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.
Yes. You can set up a workflow where Shiptheory triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in Shiptheory. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Shiptheory and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Shiptheory and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.