Connect ShopBase and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
new product is added
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of ShopBase and Zendesk Chat
Enable Integrations or automations with these events of ShopBase and Zendesk Chat
Triggers
new product is added
runs when new product is added
Actions
Create a new product
Add a new product to your ShopBase store.
Create product
Adds a new product to your store with title, options, variants, and images.
Create product variant
Create a new variant for a product with option values, price, SKU, and image.
Add product image
Adds an image to a product in your ShopBase store.
Update product
Update a product's title and images in your ShopBase store.
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Frequently Asked Questions
To start, connect both your ShopBase and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in ShopBase triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how ShopBase data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between ShopBase and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ShopBase and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ShopBase
ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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