Integrate Shopify with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Shopify
When this happens...
New Customer
New Order
New Product
Order Deleted
Order Cancelled
Order Paid
Customer Updated
Product Updated
New Collection
Collection Updated
New Segment
Segment Updated
New Company
Company Updated
New Location
Location Updated
Location Deactivated
Watch Product
Abandoned Checkout
Order Line Items Are Edited
New Blog Article
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Customer in Shopify
Use this flowList Projects in Userback when New Customer in Shopify
Use this flowCreate a Feedback in Userback when New Customer in Shopify
Use this flowList Comments from a Feedback from Userback when New Customer in Shopify
Use this flowList Members from Userback when New Customer in Shopify
Use this flowList SessionRecordings in Userback when New Customer in Shopify
Use this flowList Projects in Userback when New Product in Shopify
Use this flowCreate a Feedback in Userback when New Product in Shopify
Use this flowList Comments from a Feedback from Userback when New Product in Shopify
Use this flowList Members from Userback when New Product in Shopify
Use this flowEverything you can automate between Shopify and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is created to Shopify account
Triggers when a new order is created.
Triggers when a new product is created to Shopify account.
Triggers when a order is deleted in Shopify account.
Triggers when a order is cancelled in Shopify account.
Triggers when a order is paid in Shopify account.
Action is the task that follows automatically within your Shopify integrations.
Creates a new Shopify customer with contact info, optional addresses, tax settings, tags, and marketing consents.
Finds customers by name, email, phone, or other filters and returns matching customer details.
Create a Shopify order with variant line items, optional title/price overrides, discount codes, shipping/billing addresses, and fulfillment status.
Creates a new product in your store.
Update a customer's profile, contact details, addresses, tags, and tax settings.
Update an order's email, note, tags, custom note attributes, and shipping address using an Order ID or Order Name.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Shopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Shopify and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Shopify and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Shopify triggers actions in Userback, and a separate workflow where Userback triggers actions in Shopify. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Shopify and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Shopify and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.