Connect SIGNL4 and Tiledesk to Build Intelligent Automations

Choose a Trigger

SIGNL4

When this happens...

Choose an Action

Tiledesk

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for SIGNL4

Do thisActions

Action is the task that follows automatically within your SIGNL4 integrations.

Resolve Alert

Resolve Alert

Marks an alert as resolved (closed).

Send Alert

Send Alert

Send an alert to you team.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

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Frequently Asked Questions

How do I start an integration between SIGNL4 and Tiledesk?

To start, connect both your SIGNL4 and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in SIGNL4 triggers actions in Tiledesk (or vice versa).

Can we customize how data from SIGNL4 is recorded in Tiledesk?

Absolutely. You can customize how SIGNL4 data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SIGNL4 and Tiledesk?

The data sync between SIGNL4 and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SIGNL4 to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SIGNL4 and Tiledesk?

Yes, you can set conditional logic to control the flow of data between SIGNL4 and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SIGNL4

About SIGNL4

SIGNL4 is a mobile alerting and incident response solution designed to ensure critical notifications are delivered to the right people at the right time. It streamlines the process of alerting and managing incidents, making it ideal for IT operations, industrial automation, and other mission-critical environments.

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Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Learn More