Connect simpletexting and topdesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between simpletexting and topdesk?

To start, connect both your simpletexting and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in simpletexting triggers actions in topdesk (or vice versa).

Can we customize how data from simpletexting is recorded in topdesk?

Absolutely. You can customize how simpletexting data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between simpletexting and topdesk?

The data sync between simpletexting and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from simpletexting to topdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between simpletexting and topdesk?

Yes, you can set conditional logic to control the flow of data between simpletexting and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

simpletexting

About simpletexting

SimpleTexting is a text messaging platform that helps you reach your customers using one of the most effective channels: their text inbox. Send promotions, alerts, polls or reminders to your entire list in a matter of seconds.

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topdesk

About topdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

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