Connect sinch and Helpcrunch to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between sinch and Helpcrunch?

To start, connect both your sinch and Helpcrunch accounts to viaSocket. Once connected, you can set up a workflow where an event in sinch triggers actions in Helpcrunch (or vice versa).

Can we customize how data from sinch is recorded in Helpcrunch?

Absolutely. You can customize how sinch data is recorded in Helpcrunch. This includes choosing which data fields go into which fields of Helpcrunch, setting up custom formats, and filtering out unwanted information.

How often does the data sync between sinch and Helpcrunch?

The data sync between sinch and Helpcrunch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from sinch to Helpcrunch?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between sinch and Helpcrunch?

Yes, you can set conditional logic to control the flow of data between sinch and Helpcrunch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

sinch

About sinch

Send and receive messages over SMS, WhatsApp, Facebook, Instagram, Telegram, Viber, and more using Sinch — a single app, all the messaging channels you need!

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Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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