Connect Smartcat and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Smartcat

When this happens...

Choose an Action

Zendesk Chat

Automatically do this!

Enable Integrations or automations with these events of Smartcat and Zendesk Chat

Enable Integrations or automations with these events of Smartcat and Zendesk Chat

Actions

Delete the project

Delete the project

Delete the project.

Start processing the project statistics

Start processing the project statistics

Start processing the project statistics.

Enable or disable fuzzy matches

Enable or disable fuzzy matches

Enable/Disable fuzzy repetitions in project statistics

Cancel project

Cancel project

Cancel the project.

Restore project

Restore project

Restore the project.

Complete project

Complete project

Complete the project.

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Frequently Asked Questions

How do I start an integration between Smartcat and Zendesk Chat?

To start, connect both your Smartcat and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartcat triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Smartcat is recorded in Zendesk Chat?

Absolutely. You can customize how Smartcat data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Smartcat and Zendesk Chat?

The data sync between Smartcat and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Smartcat to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Smartcat and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Smartcat and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Smartcat

About Smartcat

Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

Learn More