Integrations SmartRoutes Gupshup
SmartRoutes + Gupshup
SmartRoutes logoGupshup  logo

Connect SmartRoutes and Gupshup

Integrate SmartRoutes with Gupshup to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Popular SmartRoutes + Gupshup flows

Start from a real workflow other teams are already running.

Choose a trigger

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SmartRoutes

When this happens...

Choose an action

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Gupshup

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between SmartRoutes and Gupshup .

When this happensTriggers

A trigger is an event that starts a workflow.

New Order Created

New Order Created

Triggers when a new order is created.

Request a new Trigger for SmartRoutes

Do thisActions

Action is the task that follows automatically within your SmartRoutes integrations.

Create a Order

Create a Order

Creates a new order.

Get Customer by ID

Get Customer by ID

Here you will get costumer details.

Update Customer by ID

Update Customer by ID

Can update customer details.

Get All Vehicles

Get All Vehicles

Here you will get all vehicle details.

Delete Orders by Order Number

Delete Orders by Order Number

The order will be deleted by providing order id.

Get Orders

Get Orders

To get all orders.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations SmartRoutes
SmartRoutes + Gupshup
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About SmartRoutes

SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.

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Integrations Gupshup
Gupshup + SmartRoutes
Gupshup  logo

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

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Frequently Asked Questions

How do I connect SmartRoutes and Gupshup ?

Sign up for a free viaSocket account, then authorize both your SmartRoutes and Gupshup accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SmartRoutes and Gupshup as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SmartRoutes to Gupshup ?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gupshup . No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SmartRoutes triggers actions in Gupshup , and a separate workflow where Gupshup triggers actions in SmartRoutes. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SmartRoutes and Gupshup . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SmartRoutes and Gupshup integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.