Connect SmartSurvey and tawk.to
Integrate SmartSurvey with tawk.to to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Tawk.to Site in Tawk.to when New Response in SmartSurvey
List Properties from Tawk.to when New Response in SmartSurvey
Create Chat Widget in Tawk.to when New Response in SmartSurvey
Create Contact in SmartSurvey when Visitor Starts Chat in Tawk.to
Create Contact in SmartSurvey when Chat Ends in Tawk.to
Popular SmartSurvey + tawk.to flows
Start from a real workflow other teams are already running.
Choose a trigger
SmartSurvey
When this happens...
New Response
Choose an action
tawk.to
Automatically do this!
Create Tawk.to Site
List Properties
Create Chat Widget
Create Tawk.to Site in Tawk.to when New Response in SmartSurvey
Use this flowList Properties from Tawk.to when New Response in SmartSurvey
Use this flowCreate Chat Widget in Tawk.to when New Response in SmartSurvey
Use this flowCreate Contact in SmartSurvey when Visitor Starts Chat in Tawk.to
Use this flowCreate Contact in SmartSurvey when Chat Ends in Tawk.to
Use this flowCreate Contact in SmartSurvey when New Chat Transcript Arrives in Tawk.to
Use this flowCreate Contact in SmartSurvey when Ticket Created in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between SmartSurvey and tawk.to.
When this happensTriggers
A trigger is an event that starts a workflow.
New Response
Triggers when a survey has a new response.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Do thisActions
Action is the task that follows automatically within your SmartSurvey integrations.
Create Contact
Creates a contact within a contact list.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SmartSurvey
SmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.
Learn moreAbout tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SmartSurvey and tawk.to accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SmartSurvey and tawk.to as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach tawk.to. No coding required.
Yes. You can set up a workflow where SmartSurvey triggers actions in tawk.to, and a separate workflow where tawk.to triggers actions in SmartSurvey. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SmartSurvey and tawk.to. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SmartSurvey and tawk.to integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
