Connect SMS and helpjuice to Build Intelligent Automations

Choose a Trigger

SMS

When this happens...

Choose an Action

helpjuice

Automatically do this!

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between SMS and helpjuice?

To start, connect both your SMS and helpjuice accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS triggers actions in helpjuice (or vice versa).

Can we customize how data from SMS is recorded in helpjuice?

Absolutely. You can customize how SMS data is recorded in helpjuice. This includes choosing which data fields go into which fields of helpjuice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMS and helpjuice?

The data sync between SMS and helpjuice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMS to helpjuice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMS and helpjuice?

Yes, you can set conditional logic to control the flow of data between SMS and helpjuice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMS

About SMS

MSG91 is a comprehensive communication platform that provides robust SMS solutions for businesses. It enables seamless and efficient messaging services, allowing businesses to reach their customers through SMS for notifications, alerts, and marketing campaigns.

Learn More
helpjuice

About helpjuice

Helpjuice’s is a knowledge base software designed from the ground up to help you scale your customer support, and, collaborate better with your team.

Learn More