Connect SMSFactor and Capsule CRM to Build Intelligent Automations

Choose a Trigger

SMSFactor

When this happens...

Choose an Action

Capsule CRM

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Ready to use SMSFactor and Capsule CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

New or Updated Users

New or Updated Users

Triggers when a given action is performed on a user.

Request a new Trigger for SMSFactor

Do thisActions

Action is the task that follows automatically within your SMSFactor integrations.

Send SMS

Send SMS

Send a text message to a recipient, with optional scheduling, sender name, message type, and custom SMS ID.

Retrieve Message History

Retrieve Message History

Returns SMS messages sent or received between specified start and end dates. Optional filters include destination number, message content, type (incoming/outgoing), country, and status; supports sorting and pagination.

Create SMS List

Create SMS List

Create a new SMS contact list and add one contact using the recipient's phone number.

Create SMS Template

Create SMS Template

Create a new reusable SMS template.

Create Account

Create Account

Create a new SMSFactor account or sub-account using the provided email, password, and optional profile details.

Create Contact

Create Contact

Creates a new Person or Organisation.

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Frequently Asked Questions

How do I start an integration between SMSFactor and Capsule CRM?

To start, connect both your SMSFactor and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in SMSFactor triggers actions in Capsule CRM (or vice versa).

Can we customize how data from SMSFactor is recorded in Capsule CRM?

Absolutely. You can customize how SMSFactor data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMSFactor and Capsule CRM?

The data sync between SMSFactor and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMSFactor to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMSFactor and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between SMSFactor and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMSFactor

About SMSFactor

SMSFactor is an online platform allowing you to send professional SMS to your clients/patients.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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