Connect SMSFactor and happydesk to Build Intelligent Automations

Choose a Trigger

SMSFactor

When this happens...

Choose an Action

happydesk

Automatically do this!

Enable Integrations or automations with these events of SMSFactor and happydesk

Enable Integrations or automations with these events of SMSFactor and happydesk

Actions

Send SMS

Send SMS

Send a text message to a recipient, with optional scheduling, sender name, message type, and custom SMS ID.

Retrieve Message History

Retrieve Message History

Returns SMS messages sent or received between specified start and end dates. Optional filters include destination number, message content, type (incoming/outgoing), country, and status; supports sorting and pagination.

Create SMS List

Create SMS List

Create a new SMS contact list and add one contact using the recipient's phone number.

Create SMS Template

Create SMS Template

Create a new reusable SMS template.

Create Account

Create Account

Create a new SMSFactor account or sub-account using the provided email, password, and optional profile details.

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Frequently Asked Questions

How do I start an integration between SMSFactor and happydesk?

To start, connect both your SMSFactor and happydesk accounts to viaSocket. Once connected, you can set up a workflow where an event in SMSFactor triggers actions in happydesk (or vice versa).

Can we customize how data from SMSFactor is recorded in happydesk?

Absolutely. You can customize how SMSFactor data is recorded in happydesk. This includes choosing which data fields go into which fields of happydesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMSFactor and happydesk?

The data sync between SMSFactor and happydesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMSFactor to happydesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMSFactor and happydesk?

Yes, you can set conditional logic to control the flow of data between SMSFactor and happydesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMSFactor

About SMSFactor

SMSFactor is an online platform allowing you to send professional SMS to your clients/patients.

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happydesk

About happydesk

HappyDesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.

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