Connect SMTP and helpspot to Build Intelligent Automations

Choose a Trigger

SMTP

When this happens...

Choose an Action

helpspot

Automatically do this!

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between SMTP and helpspot?

To start, connect both your SMTP and helpspot accounts to viaSocket. Once connected, you can set up a workflow where an event in SMTP triggers actions in helpspot (or vice versa).

Can we customize how data from SMTP is recorded in helpspot?

Absolutely. You can customize how SMTP data is recorded in helpspot. This includes choosing which data fields go into which fields of helpspot, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMTP and helpspot?

The data sync between SMTP and helpspot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMTP to helpspot?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMTP and helpspot?

Yes, you can set conditional logic to control the flow of data between SMTP and helpspot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMTP

About SMTP

SMTP (Simple Mail Transfer Protocol) is like a digital postman that sends your emails to the right place on the internet. To use it, you’ll need the SMTP server address (like smtp.gmail.com), port number (587 or 465), and your email login credentials.

Learn More
helpspot

About helpspot

HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.

Learn More