Connect SMTP and SnapEngage to Build Intelligent Automations

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SMTP

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Frequently Asked Questions

How do I start an integration between SMTP and SnapEngage?

To start, connect both your SMTP and SnapEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in SMTP triggers actions in SnapEngage (or vice versa).

Can we customize how data from SMTP is recorded in SnapEngage?

Absolutely. You can customize how SMTP data is recorded in SnapEngage. This includes choosing which data fields go into which fields of SnapEngage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMTP and SnapEngage?

The data sync between SMTP and SnapEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMTP to SnapEngage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMTP and SnapEngage?

Yes, you can set conditional logic to control the flow of data between SMTP and SnapEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMTP

About SMTP

SMTP (Simple Mail Transfer Protocol) is like a digital postman that sends your emails to the right place on the internet. To use it, you’ll need the SMTP server address (like smtp.gmail.com), port number (587 or 465), and your email login credentials.

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SnapEngage

About SnapEngage

SnapEngage is a powerful live chat solution designed to enhance customer engagement and support. It offers businesses the ability to connect with their website visitors in real-time, providing instant assistance and improving customer satisfaction. With features like chatbots, integrations with CRM systems, and analytics, SnapEngage helps businesses streamline their communication processes and boost their customer support capabilities.

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