IntegrationsSMTP2GOZendesk Support
SMTP2GO + Zendesk Support

Connect SMTP2GO and Zendesk Support to Build Intelligent Automations

Choose a Trigger

SMTP2GO

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Ready to use SMTP2GO and Zendesk Support automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

New  Ticket

New Ticket

Trigger when new ticket is created.

Do thisActions

Action is the task that follows automatically within your SMTP2GO integrations.

Add an SMTP User

Add an SMTP User

Add a new SMTP user to your account.

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

Find an Organization

Find an Organization

Finds an existing organization by query

Find Tickets

Find Tickets

Finds an existing ticket by query.

Find Latest Comment

Find Latest Comment

Find the latest comment on a ticket

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Frequently Asked Questions

How do I start an integration between SMTP2GO and Zendesk Support?

To start, connect both your SMTP2GO and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in SMTP2GO triggers actions in Zendesk Support (or vice versa).

Can we customize how data from SMTP2GO is recorded in Zendesk Support?

Absolutely. You can customize how SMTP2GO data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMTP2GO and Zendesk Support?

The data sync between SMTP2GO and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMTP2GO to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMTP2GO and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between SMTP2GO and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMTP2GO

About SMTP2GO

SMTP2GO is a reliable and efficient email delivery service that ensures your emails reach their intended recipients without any hassle. It provides a robust SMTP server solution for businesses and individuals, offering features like email tracking, analytics, and detailed reporting to enhance your email communication strategy.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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