Connect SMTP2GO and Zoho Desk to Build Intelligent Automations

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SMTP2GO

When this happens...

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Zoho Desk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Task Updated

Task Updated

Triggers when an existing task is updated.

New Account

New Account

Trigger when new account is created

New Agent

New Agent

Trigger when new agent is created

New Attachment

New Attachment

Trigger when new attachment is added to a ticket in selected organization

Do thisActions

Action is the task that follows automatically within your SMTP2GO integrations.

Add an SMTP User

Add an SMTP User

Add a new SMTP user to your account.

Update Contact

Update Contact

Updates information for an existing contact.

Find a Contact

Find a Contact

Find a contact by its email.

Search Ticket

Search Ticket

Search Ticket by ticket number

Add Attachment

Add Attachment

Add attachment to a ticket

Add a Comment

Add a Comment

Add a comment to a ticket

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Frequently Asked Questions

How do I start an integration between SMTP2GO and Zoho Desk?

To start, connect both your SMTP2GO and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in SMTP2GO triggers actions in Zoho Desk (or vice versa).

Can we customize how data from SMTP2GO is recorded in Zoho Desk?

Absolutely. You can customize how SMTP2GO data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMTP2GO and Zoho Desk?

The data sync between SMTP2GO and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMTP2GO to Zoho Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMTP2GO and Zoho Desk?

Yes, you can set conditional logic to control the flow of data between SMTP2GO and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMTP2GO

About SMTP2GO

SMTP2GO is a reliable and efficient email delivery service that ensures your emails reach their intended recipients without any hassle. It provides a robust SMTP server solution for businesses and individuals, offering features like email tracking, analytics, and detailed reporting to enhance your email communication strategy.

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Zoho Desk

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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