
When this happens...
Get new contacts

Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
When this happensTriggers
A trigger is an event that starts a workflow.
Retrieve contacts added to a specified contact list since the last run, returning the newest first.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your snapADDY integrations.
Add a new contact to a selected snapADDY contact list with personal, company, contact details, optional images, and custom fields.
Update an existing contact in the selected SnapADDY contact list.
Get all contacts in a contact list and optionally return only the fields you select.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.

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To start, connect both your snapADDY and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in snapADDY triggers actions in Userback (or vice versa).
Absolutely. You can customize how snapADDY data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between snapADDY and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between snapADDY and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
snapADDY is a powerful tool designed to streamline contact management and data collection processes. It helps businesses efficiently capture and organize contact information, making it easier to manage leads and customer relationships.
Learn MoreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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