To start, connect both your sonetel and convertlabs accounts to viaSocket. Once connected, you can set up a workflow where an event in sonetel triggers actions in convertlabs (or vice versa).

Absolutely. You can customize how sonetel data is recorded in convertlabs. This includes choosing which data fields go into which fields of convertlabs, setting up custom formats, and filtering out unwanted information.

The data sync between sonetel and convertlabs typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.