Integrations Sonix CustomerX Tracking
Sonix + CustomerX Tracking

Connect Sonix and CustomerX Tracking to Build Intelligent Automations

Choose a Trigger

Sonix

When this happens...

Choose an Action

CustomerX Tracking

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Enable Integrations or automations with these events of Sonix and CustomerX Tracking

Enable Integrations or automations with these events of Sonix and CustomerX Tracking

Triggers

New Transcript

New Transcript

Triggers when a new transcript is complete.

Request a new Trigger for Sonix

Actions

Transcribe File

Transcribe File

Submits a new media file for transcription.

List all folder

List all folder

Get all folder in Sonix.

Request a new Action for Sonix

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Frequently Asked Questions

How do I start an integration between Sonix and CustomerX Tracking?

To start, connect both your Sonix and CustomerX Tracking accounts to viaSocket. Once connected, you can set up a workflow where an event in Sonix triggers actions in CustomerX Tracking (or vice versa).

Can we customize how data from Sonix is recorded in CustomerX Tracking?

Absolutely. You can customize how Sonix data is recorded in CustomerX Tracking. This includes choosing which data fields go into which fields of CustomerX Tracking, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Sonix and CustomerX Tracking?

The data sync between Sonix and CustomerX Tracking typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Sonix to CustomerX Tracking?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Sonix and CustomerX Tracking?

Yes, you can set conditional logic to control the flow of data between Sonix and CustomerX Tracking. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Sonix

About Sonix

Sonix is an automated transcription service. We quickly and accurately convert audio and video files to text. We also provide rich editing tools so you can easily edit, annotate, and export your transcripts.

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CustomerX Tracking

About CustomerX Tracking

CustomerX is a customer success platform that helps you manage engagement and relationships with your customers

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