Enable Integrations or automations with these events of Status Hero and BoldDesk
Creates a team-wide holiday for your team.
Records leave, vacation, or absence for a team member.
Records an activity and adds it to the next check-in for a specific team member.
Creates a new support ticket in BoldDesk.
Updates an existing support ticket with new information.
Create a new contact.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Status Hero and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Status Hero triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Status Hero data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Status Hero and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Status Hero and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Status Hero is a tool that helps teams track daily goals, activity logs, and blockers for more effective project management and communication.
Learn MoreBoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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