Connect Superchat and Smartsheet
Integrate Superchat with Smartsheet to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Superchat + Smartsheet flows
Start from a real workflow other teams are already running.
Choose a trigger
Superchat
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed
Choose an action
Smartsheet
Automatically do this!
Add Attachment to Row
Copy Row
Move Row
Add Discussion to Row
Create Workspace
Send Row
Send Sheet
Find sheet Row
Create Contact in Superchat when New Row in Smartsheet
Use this flowCreate Note in Superchat when New Row in Smartsheet
Use this flowAdd Contact to Contact List in Superchat when New Row in Smartsheet
Use this flowUpdate Contact in Superchat when New Row in Smartsheet
Use this flowUpdate Conversation in Superchat when New Row in Smartsheet
Use this flowList all channels in Superchat when New Row in Smartsheet
Use this flowList all contacts in Superchat when New Row in Smartsheet
Use this flowList all contact lists in Superchat when New Row in Smartsheet
Use this flowList all conversations in Superchat when New Row in Smartsheet
Use this flowList custom attributes in Superchat when New Row in Smartsheet
Use this flowSupported Triggers & Actions
Everything you can automate between Superchat and Smartsheet.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Created
Triggers when a new contact is created.
Contact Updated
Triggers when a contact is modified.
New Inbound Message
Triggers when a new message is received.
New Outbound Message
Triggers when a new message is sent.
Note Created
Triggers when a new note is created.
Message Sending Failed
Triggers when sending an outbound message failed.
Do thisActions
Action is the task that follows automatically within your Superchat integrations.
Create Contact
Creates a new contact.
Create Note
Creates a note in a coversation.
Add Contact to Contact List
Adds a contact to a contact list.
Update Contact
Updates an existing contact.
Update Conversation
Updates an existing conversation.
List all channels
Lists all channels in workspace.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn more
About Smartsheet
Smartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Superchat and Smartsheet accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Superchat and Smartsheet as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartsheet. No coding required.
Yes. You can set up a workflow where Superchat triggers actions in Smartsheet, and a separate workflow where Smartsheet triggers actions in Superchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Superchat and Smartsheet. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Superchat and Smartsheet integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
